Data literacy is the ability to read, analyze, and communicate data effectively. For admins, this involves turning raw ...

Generally, skills in the workplace can fall into one of two categories: hard skills and soft skills. But what’s the difference between the two? And does one matter more than the other?

Upwork groups its popular skills according to field, such as coding and sales. This year, it also included a list of its most in-demand customer service and admin support tasks, some of which don ...