AI-powered chatbots are reshaping customer service by improving efficiency, response times, and engagement. With advancements ...

For people who hate making mundane phone calls, Google has an AI solution.

Chatbots have quickly become part of everyday life, automating tasks, providing instant support and improving user ...

Defining AI chatbot personality could be based on how a bot “feels” about itself or on how a person feels about the bot they’re interacting with.

Nearly half the traffic on the internet is generated by automated entities called bots, and a large portion of them pose ...

When IBM reported its fourth-quarter results on Wednesday, the company noted a big acceleration in its generative AI business ...

The AI-powered solution is now available to all Azercell subscribers Azercell's AI-powered AI Chat Bot service is now ...

Generative AI tools like ChatGPT and digital assistants like Apple ... your bank or utility company and needing to repeat yourself so that the digital customer service bot on the other line can ...