Opinions expressed by Forbes Contributors are their own. I write about the economics of AI. Working in a call center is no walk in the park. Agents deal with a constant influx of calls, often from ...
As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations ...
Struggling to choose the best call center software for your business? Compare top options to find the solution that fits both your team and budget. There are dozens of call center solutions ...
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