Customer service representatives work as a liaison between a company or organization and the people who use its products or services. They answer questions, address concerns and complaints ...
A pioneering study by Anirudh Sharma Peri, a technology researcher and customer service specialist in the United States, ...
A Central Maine Power spokesperson said the aggressive tactics of scammers include going door-to-door to try to get money ...
According to Treefrog Marketing, maintaining firm business hours helps small companies stay efficient and ensures employees can maintain a healthy work-life balance. While customer service is ...
A paper titled "Generative AI at Work" in the Quarterly Journal of Economics shows customer service workers using artificial intelligence assistance become more productive and work faster. The effects ...
Klarna - one of the highest profile fintech companies on the planet, recently announced that their AI customer service tools are able to do the work of roughly 700 employees. Many other companies ...
With these kinds of stats, it’s no wonder that when people do have printing needs, they end up piling up at places like Staples Print and Marketing Services, sometimes leaving the workers ...
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