Getting customer service right is not just about finding solutions—it’s about learning from what others get wrong.

NPS alone no longer cuts it. Evolving customer experience metrics like CES and XQI are helping brands stay ahead in 2025 and ...

The post contains 50 new customer stories, which appear at the beginning of each section of customer lists. The post will be ...

Surging Growth of the Hot Melt Adhesives Market Driven by Rising Demand for Efficient Packaging Solutions.Austin, Feb. 06, 2025 (GLOBE NEWSWIRE) -- The SNS Insider report indicates that, “The Hot Melt ...

Economic Survey 2025: The Economic Survey is an important document for India as it provides a detailed analysis of the ... ahead of the Economic Survey presentation, the President of India ...

An economic survey is a document that provides a detailed analysis of the economy with a specific focus on certain sectors. It is divided into two parts: Part A evaluates economic performance ...

Are you providing a more consistent and relevant customer experience than your competitors are? Which interactions are the most powerful for creating customer loyalty? Fielding customer-satisfaction ...

To illustrate this, we picked the oil shock of 2007-08 in which oil prices rose from $40 per barrel to just under $150 per barrel over 18 months and explored scenario analysis examples through the ...

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Despite major advances in artificial intelligence (AI) research for healthcare, the deployment and adoption of AI technologies remain limited in clinical practice. This paper describes the FUTURE-AI ...

Showcase your company news with guaranteed exposure both in print and online 25 years ago, Denver's economy thrived on IT, real estate & oil. DBJ will kick… Be Inspired! Meet Your Mentor! Make ...

* The Indian e-commerce industry is projected to reach US$ 325 billion by 2030, experiencing significant growth. * Third-party logistics providers are anticipated to manage approximately 17 billion ...