House of Quality is a summary diagram that is used as part of a structured approach to transform your voice of customer ...

From AI-powered hardware to the reinvention of legacy products, here is what’s shaping the future of physical products.

Manufacturers must be agile enough to make decisions based on thriving tomorrow as well as surviving today. When chaos reigns ...

The method forces you to dig deeper into the product you are building than simply using user stories to define a product.

There’s certainly no shortage of female talent in the industry, as young and not-so-young women designers have been ...

If you’re like most makers, you have a few product ideas kicking about, but you may not have made it all the way to production of those things. If you’re thinking about making the ...

If you’re curious as to what Defects Per Million Opportunities (DPMO) means, how to calculate it, what its benefits are, and ...