A step-by-step playbook to supercharge salesFierce competition means brands are no longer competing on price and product ...

Continuous Improvemen t: The field of multimodal AI is rapidly evolving, making it essential for organizations to update and refine their systems regularly. This includes incorporating customer ...

Great customer experiences start with human connection, and technology should enhance, not replace these interactions.

In this Q&A, Nate Barad discusses how Algolia helps fashion brands make more informed decisions and enhance customer ...

Grocery shopping used to be a fun and exciting experience. I would take my time perusing all of the new products and ...

Industry-first solution now allows publishers and media organizations to preserve the digital history of their images across Cloudflare’s global network SAN FRANCISCO--(BUSINESS WIRE)--Cloudflare, Inc ...

Biometrics Fight College Retail Fraud While Improving Store Operations, HID, Vita Vabbrizio, fingerprint recognition, facial ...

Independent sellers on Amazon's marketplace are reporting an increase in fraudulent returns that they say is cutting into ...

(NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced recent enhancements to the 8x8 Platform for CX. The ...

Consumers care deeply about how they communicate with brands over their preferred channels. Whether it's SMS, WhatsApp, Email, or a voice call, people neeed to trust that the business they are talking ...

Retail Customer Experience Index offers a detailed evaluation of how leading retailers are adapting to meet evolving customer expectations in today's increasingly digital shopping environment. This ...