Salesforce AI delivers trusted, extensible AI grounded in the fabric of our Salesforce Platform. Utilize our AI in your customer data to create customizable, predictive, and generative AI experiences to fit all your business needs safely.

Get Started with Artificial Intelligence Learn how artificial intelligence works and how to use it effectively and responsibly.

Mar 7, 2023 · Einstein GPT will infuse Salesforce’s proprietary AI models with generative AI technology from an ecosystem of partners and real-time data from Salesforce Data Cloud, which ingests, harmonizes, and unifies all of a company’s customer data.

Autonomous Agentforce Agents scale your team and drive growth. Your personal Agentforce Assistant boosts productivity, automates tasks, and optimizes every interaction. Best of all, setup is easy. Enjoy the flexibility to customize and integrate AI across your operations with the Salesforce Platform.

Artificial intelligence (AI) is the broad ability to have machines think and act like humans in processes like learning, reasoning, and problem-solving. Think of AI as a tool that can analyze data, make decisions, and perform tasks that would normally require human input.

San Francisco — June 12, 2023 — Salesforce (NYSE: CRM) today announced AI Cloud, the fastest and most trusted way for Salesforce customers to supercharge their customer experiences and company productivity with generative AI for the enterprise.

This work has informed Salesforce’s core AI offerings; supported other projects aimed at helping Salesforce employees and customers be more productive; and applied Salesforce’s AI to interesting and even groundbreaking use cases, like breast cancer treatment and …

Explore how artificial intelligence with Salesforce Einstein transforms CRM through automation, predictions, and smart recommendations.

Artificial Intelligence and Sales Cloud AI makes the sales process smarter at every step. Salesfore’s AI technology—Einstein—automates data entry and predictive analysis so you can make every selling moment count. Einstein Features in Sales Cloud Many Sales Cloud features use AI and machine learning.

Explain the importance of understanding fundamental concepts of artificial intelligence. Identify the challenges that make defining artificial intelligence difficult.